How to create a license request and upload a valid license to the robot
Steps:
In the Pally Installation node, navigate to the tab labelled ‘License’
Insert a USB-stick into the teach pendant.
Press “Copy request to USB” (Figure 1).
Send the file generated on the USB-stick to license@rocketfarm.no - The file should have the name: no.rocketfarm.urcap.”SERIAL NO”.license_request
Put the license file Rocketfarm sends back to you on a USB-stick and plug it into the teach pendant.
Press “Load license from USB“ (Figure 1).
Generating license request and loading Pally license
...
Valid Pally license is uploaded to the robot
How to utilize Pally demo license for testing and comissioning, before uploading the license for the end user
When a Pally license is generated the active plan period starts. This means that if the period for testing and comissioning is long, it can make sense to use a demo license first.
A demo license has no active plan, but is a license with all features available. As our partner, you can send us the license request file to license@rocketfarm.no together with the order number, and we will provide you with a demo license that is valid for 3 months. (we can always prolong it if needed)
After the testing and comissioning is completed, you contact us at license@rocketfarm.no and we will issue the Pally license with the active plan that you upload as usual. You only need to deactivate the demo license first before uploading the new license. You do this by pressing the deactive license button of the license screen in Pally.
Having issues loading the license from USB?
If you are experiencing that the loading fails, we recommend to try the following:
Restart Polyscope and check if the license works after reboot.
Use an empty USB-stick and place the license file, and the license file only, in the root folder.
Follow the steps under “Removing a license” to make absolutely sure that there are no old licenses installed on the robot.
Removing a license
Attach a keyboard to the teach pendant
Enter "ctrl + alt + F1"
Enter "login, user: root, passord: easybot"
Enter "cd /home/ur/.no.rocketfarm.urcap.palletmanager"
Enter "ls -a"
Enter "rm [name of license file]" (A tip here is to start type in the license name and press the TAB-key)
Enter "ctrl + alt + F7"
NOTE: From Pally URCap version 2.10 and higher, a new license format has been introduced. If you have a valid Service Package, please request a new license from us (free of charge).
If you have any questions, please don’t hesitate to contact us.