Our vision for the support portal is that it should work as a low friction portal for asking all the question you need answered, and at the same time have all you request sorted and organized.
Sign in for an account. This is free and take about 2 minutes. It is also possible to stay anonymous, but at the cost of not having your requests stored.
https://rocketfarm.atlassian.net/servicedesk/customer/portals
Step 1: Follow the link above and press Log in
Step 2: Sign up and follow the instruction
Step 3: Start using the Support Portal with the best experience
After sending in a question in the Portal, you could still use your email
After sending in a question in the Portal, you could still use your email
Use this email address to send support request from the email: pally.urcap.support@rocketfarm.atlassian.net
Use this email address to send support request from the email: pally.urcap.support@rocketfarm.atlassian.net
Tips:
Use the search bar to find Pally documents, or select Pallet Builder, Pally URcap or OPC UA to send in your support request.
Up in the right corner you can see all you request