{"xsrfToken":"d497b68a9cc960b22cbf21cd2d70df2c35a5fe03_lout","branding":{"id":"11","key":"ms","name":"MyRobot.cloud Support","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#141e33","headerLinkHoverBGColor":"#141e33","headerBadgeColor":"#141e33"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/74a3e871-4acf-4bc0-87c4-1f4f34b4d8f0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWJjNjVmOC1jMDM5LTQ2MDYtODdkZS03ZTA4NDljM2Q1MDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc0YTNlODcxLTRhY2YtNGJjMC04N2M0LTFmNGYzNGI0ZDhmMCI6WyJyZWFkIl19LCJleHAiOjE3MTYyMjUzNTIsIm5iZiI6MTcxNjIyNDc1Mn0.4PmbsuCED62vDPbKAQRRtv5Kor15GjK1K44bJpzycp8&client=49bc65f8-c039-4606-87de-7e0849c3d504&mode=fit","logoId":"74a3e871-4acf-4bc0-87c4-1f4f34b4d8f0","isLogoAvailable":true,"helpCenterTitle":"Welcome to Rocketfarm Support Portal","sharedPortalName":"Rocketfarm Support","userInitialAnnouncementMessageWiki":"<p>Version 3.2.3 has been released.</p>\n<p>Release notes for version 3.2.3:</p>\n<p>Important bug fixes:<br> Fixed an issue where the Show Mode program could stop with an uninitialized variable error.<br> Fixed an issue where the program did not find a suitable lifting column position for boxes that can be reached by moving the lifting column further down after picking the box from the conveyor.</p>\n<p>Other improvements:<br> Bulgarian translation of the operator interface added. (BETA)<br> Lifting column control has been improved to complete motion before the robot starts approaching the box drop target position.</p>\n<p><a href=\"https://rocketfarm.no/2020/09/pally-software-download/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Download it here</a></p>\n<p>IMPORTANT NOTE!<br> From Pally URCap version 3.0 and higher, a new functionality has been added with active plan.<br> Without an active Plan, the following options and information wont’ be available:</p>\n<p>Pally Operator Panel (production info)<br> Upgrade Pally version<br> Add new or edit/delete existing patterns<br> Calibration<br> Change hardware</p>\n<p>We don't recommend to upgrade existing installations to 3.0 unless there is a need for it (e.g. new functionality)</p>\n<p>If you have any questions, please don’t hesitate to contact us.</p>\n<p><a href=\"https://rocketfarm.atlassian.net/wiki/spaces/PB/pages/433586403/License\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Pally Knowledge Base - License </a></p>\n<p>-------------------------------</p>\n<p><a href=\"https://myrobot.cloud/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">MyRobot.cloud </a></p>\n<p><a href=\"https://rocketfarm.atlassian.net/wiki/spaces/PB/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Pally Knowledge Base</a></p>\n<p><a href=\"https://rocketfarm.no/2020/09/pally-software-download/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Download Page</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Rocketfarm Support Portal","sharedPortalName":"Rocketfarm Support","announcementMessage":"Version 3.2.3 has been released.\n\nRelease notes for version 3.2.3:\n\nImportant bug fixes:\nFixed an issue where the Show Mode program could stop with an uninitialized variable error.\nFixed an issue where the program did not find a suitable lifting column position for boxes that can be reached by moving the lifting column further down after picking the box from the conveyor.\n\nOther improvements:\nBulgarian translation of the operator interface added. (BETA)\nLifting column control has been improved to complete motion before the robot starts approaching the box drop target position.\n\n[Download it here|https://rocketfarm.no/2020/09/pally-software-download/]\n\n\nIMPORTANT NOTE!\nFrom Pally URCap version 3.0 and higher, a new functionality has been added with active plan.\nWithout an active Plan, the following options and information wont’ be available:\n\nPally Operator Panel (production info)\nUpgrade Pally version\nAdd new or edit/delete existing patterns\nCalibration\nChange hardware\n\nWe don't recommend to upgrade existing installations to 3.0 unless there is a need for it (e.g. new functionality)\n\n\nIf you have any questions, please don’t hesitate to contact us.\n\n[Pally Knowledge Base - License | https://rocketfarm.atlassian.net/wiki/spaces/PB/pages/433586403/License ]\n\n-------------------------------\n\n\n [MyRobot.cloud |https://myrobot.cloud/]\n\n[Pally Knowledge Base|https://rocketfarm.atlassian.net/wiki/spaces/PB/overview]\n\n [Download Page|https://rocketfarm.no/2020/09/pally-software-download/]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/eed12544-2da3-4bfa-94e3-e79650ad5ec6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWJjNjVmOC1jMDM5LTQ2MDYtODdkZS03ZTA4NDljM2Q1MDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVlZDEyNTQ0LTJkYTMtNGJmYS05NGUzLWU3OTY1MGFkNWVjNiI6WyJyZWFkIl19LCJleHAiOjE3MTYyMjUzNTIsIm5iZiI6MTcxNjIyNDc1Mn0.edlxB0NkOwkQHRRjf1tUE2SpdXVd6LbY9YbH5wGf6Vo&client=49bc65f8-c039-4606-87de-7e0849c3d504&height=300&mode=fit","bannerMediaApiFileId":"eed12544-2da3-4bfa-94e3-e79650ad5ec6","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"ms","projectId":12459,"serviceDeskId":11,"name":"MyRobot.cloud Support","description":"<p>Welcome! 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