How to create a license request and upload a valid license to the robot
Steps:
In the Pally Installation node, navigate to the tab labelled ‘License’
Insert a USB-stick into the teach pendant.
Press “Copy request to USB” (Figure 1).
Send the file generated on the USB-stick to license@rocketfarm.no - The file should have the name: no.rocketfarm.urcap.”SERIAL NO”.license_request
Put the license file Rocketfarm sends back to you on a USB-stick and plug it into the teach pendant.
Press “Load license from USB“ (Figure 1).
Generating license request and loading Pally license
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If you are experiencing that the loading fails, we recommend to try the following:
Restart Polyscope and check if the license works after reboot.
Follow the steps under “Replacing a license” to make absolutely sure that there are no old licenses installed on the robot.
Use an empty USB-stick and place the license file, and the license file only, in the root folder.
NOTE: From Pally URCap version 2.10 and higher, a new license format has been introduced. If you have a valid Service Package, please request a new license from us (free of charge).
If you have any questions, please don’t hesitate to contact us.