License

How to create a license request and upload a valid license to the robot

Steps:

1. In the Pally Installation node, navigate to the tab labelled ‘License’

2. Insert a USB-stick into the teach pendant.

3. Press “Copy request to USB” (Figure 1).

4. Send the file generated on the USB-stick to license@rocketfarm.no - The file should have the name: no.rocketfarm.urcap.”SERIAL NO”.license_request

5. Put the license file Rocketfarm sends back to you on a USB-stick and plug it into the teach pendant.

6. Press “Load license from USB“ (Figure 1).

Generating license request and loading Pally license

When pressing “Load license from USB“ and there is a valid license on the USB-stick, the page will change to this (Figure 2):

Valid Pally license is uploaded to the robot

Having issues loading the license from USB?

If you are experiencing that the loading fails, we recommend to try the following:

1. Restart Polyscope and check if the license works after reboot.

2. Follow the steps under “Replacing a license” to make absolutely sure that there are no old licenses installed on the robot.

3. Use an empty USB-stick and place the license file, and the license file only, in the root folder.