You can select different gripper orientations at pickup to have better reach for the box onto the pallet. Pally will calculate the best optimize grip for each box, if enabled.
Optimize gripper options: NONE - 2-WAY - 4-WAY
None: InFront
2-Way: InFront and InBack
4-Way: InFront, InLeft, InBack and InRight
Visual representation of the different optimize gripper options
InFront
InBack
InLeft
InRight