Sign up to Pally Support Portal

Our vision for the support portal is that it should work as a low friction portal for asking all the question you need answered, and at the same time have all you request sorted and organized.

Have all your request organized

Sign in for an account. This is free and take about 2 minutes. It is also possible to stay anonymous, but at the cost of not having your requests stored.

Follow these steps to create an account in the Pally Support Portal

https://rocketfarm.atlassian.net/servicedesk/customer/portals

Step 1: Follow the link above and press Log in

Step 2:  Sign up and follow the instruction

 

 Step 3: Start using the Support Portal with the best experience

 

After sending in a question in the Portal, you could still use your email

 

Use this email address to send support request from the email: pally.urcap.support@rocketfarm.atlassian.net

Tips:

  • Use the search bar to find Pally documents, or select Pallet Builder, Pally URcap or OPC UA to send in your support request.

  • Up in the right corner you can see all you request